Installation and Troubleshooting
Find out what the Installation & Troubleshooting attribute made available with the Virtual Private Servers and the dedicated servers entails.
Apart from having more resources, a good reason why you can get your own hosting server and use it instead of a shared Internet hosting plan is that you'll be able to install and run a wide selection of software. With a shared account, you'll be able to use applications, that do not need root access and aren't installed server-side, so when you need specific software for your web sites, you cannot install it on a shared server. This isn't the case with a hosting server of your own in which you'll be able to install anything you would like. The downside is that you may not have much experience and taking care of your own server is more challenging that managing a shared hosting account where the provider takes care of the majority of things. This is why we offer an additional service for our server plans called Installation & Troubleshooting and you may take advantage of it any time that you face any difficulties with the administration of your server.
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Installation and Troubleshooting in VPS Servers
The upgrade is obtainable with all
VPS server solutions which we offer and you can add it either during the signup or anytime later on through your billing Control Panel. It comes with one hour of custom work on your hosting server, so our admins can help you with software installation or setup. They could also troubleshoot any piece of software that you have already installed in the event that it does not work efficiently, so you'll not have to waste time to figure out what is wrong because they can assist you in a very quick and skilled manner. Since this is a one-time upgrade, you'll be able to get it only when you need it and if a particular task takes a shorter period, the remaining minutes will be available for the future and will not be reset in the end of the month. This upgrade is beneficial if you are unable to do something by yourself or when you have our Managed Services upgrade, but the half an hour of custom work it includes aren't enough for a certain task.
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Installation and Troubleshooting in Dedicated Servers
When you require our upgrade for any reason, you could add it to your
dedicated server with a few mouse clicks through the billing Control Panel or if you will need some custom work on the machine the moment it's set up, you can obtain the upgrade during the signup procedure and inform us what exactly you need to be done, so everything shall be ready once your server is up and running. Sixty minutes of custom work are included to your account every time you obtain the upgrade, so you can use this service as many times as you require. If some task needs less time to be carried out, you will not lose the remaining minutes and they'll be available for future tasks. Our upgrade will let you focus on creating and promoting your sites without wasting time on maintaining the dedicated web server or the software installed on it. You may take advantage of it if you also use our Managed Services upgrade, but the 30 minutes it includes aren't enough to complete all of tasks that you need.