A 99.9% Server Uptime
Our hosting platform is based on a solid, top–hole hardware configuration and a strongly customized variation of Linux. That is why, regardless of what your website is, or how many visitors you have, or even in case there is a denial–of–service assault, our machines will stay up and your websites will remain visible online.
All our hosting plans packages come with a 99.9% server uptime guarantee. And no matter which datacenter you pick, our guarantee stays unchanged.
A 99.9% Network Uptime
If you want to supply an enterprise–class web hosting service, you can scarcely depend on the default network configuration in a datacenter. We’ve set up our very own custom internal network so as to ensure a faster–than–the–speed–of–light connection speed with the rest of the world.
And thanks to this, regardless of which data center facilities you opt for: our USA data center, our UK data center, in our FI data center, in our East Europe data center or our AU data center, you can enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is valid for all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, if it is your money at stake, you cannot feel truly safe. This is exactly why, with each of our cloud hosting plans we offer a 30–day money–back guarantee. In the event that you do not feel content with our web hosting service or if you would like to use a bit more powerful web hosting solution, such as a VPS web hosting plans or a dedicated web hosting plans – we will give you a full refund, with no hidden fees or return charges.
24/7 Technical Support
We have mindfully hand–picked each individual member of our 24x7 support department to make certain that we can offer the best possible customer support you can get. Each one of our technicians has many years of experience dealing with web hosting accounts behind his back, therefore they know very well what they are doing. And they’re at your disposal 24/7/365 – you will be able to call them at any moment and they’ll reply back to you as fast as possible.
Their average support ticket response time is just 20 minutes, whilst with many other hosting vendors you need to wait around for days. What’s more, we offer a 1–hour response time guarantee. Regardless of what happens, your questions will be responded to in less than an hour.