Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We provide a 1–hour resolution guarantee with all of our hosting plans packages, meaning that each individual assistance request you send is going to be reacted to within one hour max. Our support company members have been educated to very fast resolve any issue and to present you with on time advice on any difficulty that you may have.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us whenever needed. Our crew of qualified professionals will be on–line for you 24x7x365 to respond to all your doubts and to resolve any situation you will probably have. You will be able to send us a help support ticket from your Website Control Panel or send us a message at any time. Also, on working days, you could ring us or use the online chat option.

  • Intuitive help center
  • An Intuitive Help Section

  • If you want help while working on your sites within the Control Panel, you can always press the Help button and see your query in the set of articles or blog posts that will come up. We have as well turned most of the content articles into videos. The list of instructional videos will load if you pick the Videos option present in each section.