Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • In the Website Control Panel you can find an exhaustive Help section offering a ton of educational articles and frequently asked questions. They are contributed by our support team of skillful techs. Just fill in your question and our intelligent platform will return the best possible answer.

  • Top quality support service

  • Instructional Videos

  • If you prefer to watch how a task is fulfilled or how an issue is settled, instead of just reading about it, take a look at our collection of step–by–step video tutorials. They cover various different issues and will help you swiftly learn how to work with the Website Control Panel.

  • Intuitive help center

  • A One–Hour Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24–7 customer care service and a 60–minute response guarantee. Our professional techs will be available night and day to answer your questions and to resolve any issue that you may possibly run into. Just submit a help request from the Help Center section and we’ll respond to you momentarily.